Privacy Policy

Scope of This Policy

From the moment you create an account, place your first deposit, or simply continue browsing these pages, this policy governs how the Duelz casino review website handles your information. It applies to every visitor, whether you arrive here to read a review, submit a comment, or follow a link to an operator. The document covers all pages hosted on this domain and any features, forms, or tools you interact with while you are here. If you disagree with any part of this policy, the only course of action is to stop using the website.

This policy does not extend to external websites you reach through links we provide. Each of those platforms operates under its own terms, and you should treat their privacy notices as the authoritative source for how they manage your data. Nothing in this document creates a contractual relationship between you and any casino operator reviewed on this site; it concerns only the operation of this review website itself.

Information You Provide

Some data reaches us only because you choose to share it. When you fill in a contact form, send a message through the site, or respond to a survey we may run, you supply details that are entirely voluntary. This category typically includes your name, an email address, and the content of your message. We treat this information as provided by you for a specific purpose, and we do not use it for anything beyond that purpose without asking first.

You may also choose to disclose more than the minimum required. If you mention your gaming habits, your preferred casinos, or your experiences with a particular operator in a message, that content becomes part of the data we hold. We recommend that you avoid sending sensitive personal details through contact forms, since ordinary email and web forms are not encrypted end-to-end.

Information Gathered Automatically

Browsing this website generates technical data whether you interact with anything or not. Your device sends us an IP address, a browser type, and operating system information with every page request. We also record how long you stay, which pages you view, where you click, and how you arrived here, whether through a search engine, a direct visit, or a referral from another site. This data is collected passively through server logs and analytics tools, and you cannot opt out of it entirely without disabling certain technologies in your browser.

This automatic information is aggregated and analysed to understand how visitors use the site. It helps us see which reviews are useful, where readers lose interest, and whether any part of the site is malfunctioning. We do not attempt to identify you personally from this data unless a specific security concern arises that requires closer examination.

Purposes of Processing

Every piece of data we hold serves a defined operational purpose. The primary use is to keep the website running efficiently, which includes maintaining server infrastructure, diagnosing technical faults, and ensuring pages load correctly. We also process data to respond to your inquiries, whether you ask a question about a specific casino review or report a problem with the site itself.

Your behaviour on the site informs how we improve content. We look at which sections attract attention and which ones get ignored, then adjust our reviews and navigation to match what readers actually find useful. This processing is based on our legitimate interest in providing a relevant and usable resource, and it does not involve profiling you for marketing purposes.

Security monitoring is another reason we hold data. We review traffic patterns for signs of automated abuse, scraping, or attempts to interfere with the site. When we detect suspicious activity, we may examine individual records more closely to determine whether a threat exists. This scrutiny is proportionate to the risk and is not applied to ordinary visitors without cause.

Handling of Your Messages

When you send us a message through the contact section, we use the information you provide solely to answer your query. We do not add you to a newsletter list, share your details with advertisers, or use your message content for any purpose other than responding to you. If your message raises a topic that we think deserves a public response, we will ask for your permission before quoting any part of it, and we will remove identifying details before doing so.

We retain correspondence for as long as it takes to resolve your matter and for a reasonable period afterwards in case follow-up is needed. If you ask us to delete your messages, we will honour that request where we are not required to keep them for legal or security reasons.

Cookie Usage

Cookies and similar technologies store small pieces of information on your device when you visit. We use them to remember your preferences, such as whether you have dismissed a notice or how you like the site laid out. They also help the site run faster by reducing the need to reload certain elements on every visit.

Analytics cookies allow us to measure audience behaviour in aggregate. These tools tell us how many people visited, which pages they viewed, and how long they stayed, without identifying individual users. Marketing measurement cookies may be used to understand whether our content reaches the right audience, but we do not use them to build profiles of individual visitors.

You can review and restrict cookies through your browser settings at any time. Most browsers allow you to block all cookies, delete existing ones, or receive a warning before a new cookie is set. Disabling cookies may affect how the site functions, and some features may not work as intended. Instructions for managing cookies are usually found in the privacy or settings section of your browser, and you can also use the built-in tools to clear your browsing data.

Third-Party Disclosure

We do not sell, rent, or trade your personal information as a commercial product. The data we hold is shared only with a limited set of service providers who help us operate this website. These include hosting companies that store our files, analytics platforms that process traffic data, and communication tools that handle messages you send us.

Each third party receives only the minimum data needed to perform its specific function. A hosting provider sees server logs, an analytics service receives aggregated traffic data, and a messaging tool processes the content of your inquiries. We require these partners to protect the data they handle and to use it only for the purposes we specify.

We may also disclose information when we believe it is necessary to comply with a legal obligation, to protect the rights and safety of our users or the public, or to investigate suspected fraud or abuse. Any such disclosure is limited to what the situation reasonably requires, and we do not voluntarily hand over data without a valid basis.

Security Measures

Protecting the information we hold requires a combination of technical and organisational controls. We use encryption where appropriate, restrict access to data on a need-to-know basis, and apply authentication measures to prevent unauthorised entry into our systems. These measures are designed to reduce the risk of accidental loss, unauthorised access, alteration, or disclosure.

No method of transmission over the internet is completely secure, and we cannot guarantee absolute protection against every possible threat. We review our security practices periodically and update them as new risks emerge. If a breach occurs that affects your data, we will take steps to contain it and notify affected parties as appropriate.

Responsible Gaming Safeguards

Some of the information we collect is considered in connection with responsible gaming-related protections. This includes reviewing patterns of engagement that might indicate harmful behaviour, such as repeated visits to content about high-stakes betting or signs that a visitor is using the site compulsively. We also look for misuse of promotional content or interactions that suggest a player may be at risk.

This processing supports safer access to website content by helping us identify when a visitor might benefit from information about responsible gambling resources. We do not use this data to target advertising or to encourage further play. Where we identify concerning patterns, we may include additional warnings or signposting to support services within the site content.

Your Rights and Choices

You have several options regarding the data we hold about you. You may request access to the personal information we store, ask us to correct any inaccuracies, or request deletion where the law permits. You can also opt out of specific communications we send, although we do not operate a general newsletter that would require such an opt-out.

Before we act on any request, we may ask you to prove your identity. This verification step prevents unauthorised access to your data and ensures that we only release information to the person who provided it. We will respond to requests within a reasonable time and will explain any delay or refusal.

You also have the right to restrict how your data is processed in certain circumstances, and to object to processing based on legitimate interests. If you exercise any of these rights, we will assess your request against our legal and operational obligations and respond accordingly.

Data Retention

We keep information only as long as it remains necessary for the purposes described in this policy. The retention period for each category of data depends on why we collected it. Contact messages are held until the inquiry is resolved, analytics data is kept for as long as we need to understand site performance, and security logs are retained while they remain useful for monitoring threats.

When data is no longer required, we remove it, anonymise it, or move it to a restricted archive. Anonymised data may be kept indefinitely because it no longer identifies you. Archived data is held under tighter access controls and is not used for active processing unless a specific need arises, such as a legal dispute or an investigation.

External Links

This website contains links to external pages, including the websites of the casinos we review and other resources we reference. Once you leave this domain, this policy no longer applies. Those external sites have their own privacy policies and data handling practices, and we have no control over them.

We cannot accept responsibility for the content, accuracy, or privacy practices of any external website. We encourage you to read the privacy policy of any site you visit before providing personal information. The presence of a link on our pages does not imply endorsement of that site's data practices.

Policy Updates

This policy may be revised from time to time to reflect changes in our practices, new technologies, or evolving legal requirements. When a revision is made, the updated version is posted on this page, and the revised terms take effect immediately upon publication. The date at the top of the policy indicates when the current version was last modified.

Continued use of the website after a revision is posted constitutes acceptance of the updated terms. We recommend that you review this page periodically to stay informed about how we handle your information. If a change is significant, we may draw attention to it elsewhere on the site, but we are not obliged to notify you individually.

Contact for Privacy Matters

If you have a concern about how your data is handled, a request to exercise your rights, or a question about any part of this policy, use the contact section available on the website. We will review your message and respond as promptly as we reasonably can. Please provide enough detail for us to understand your request, and be prepared to verify your identity if we ask for it.

We take privacy matters seriously and will address each inquiry on its merits. If you believe your data has been mishandled, tell us what happened and we will investigate. While we cannot guarantee a particular outcome, we will consider every legitimate request carefully and respond within a reasonable time.